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Success Story Samsung

Company Profile Samsung is a multinational electronics company recognized internationally as a technology pioneer and one of the top ten global brands. As a result, Samsung is constantly innovating and providing the best service to its customers. however, due to a lack of a communication approach with customers, Samsung took the initiative to use the WhatsApp API, AI Chatbot, and…

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Success Story Komet

Company Profile Koperasi Metropolitan (KOMET) is a Telkom Employee Cooperative that aspires to promote the welfare of its members, develop Cooperative cadres with a strong dedication to the Cooperative movement, and generate and foster entrepreneurial employees. Due to limited communication access, KOMET decided to employ a smartphone app with a virtual assistant to aid its members. Not only that, but…

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Success Story Primaya

Company Profile The Primaya Hospital is one of Indonesia's best hospitals. Primaya Hospital aspires to be the world's top health-care network or an international standard hospital. As a result, Primaya Hospital strives to provide the best service possible to patients, doctors, and employees. However, because offline registration has been difficult for patients in the past, Primaya Hospital has taken the…

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Success Story BNI Contact Center

Company Profile The banking sector is one of the industries with the most transactional activity. As the number of banking customers continues to rise, it is not uncommon for customers to repeatedly request the same information. Of course, this causes the banks to become extremely overburdened. As a result, BNI innovated by incorporating AI conversation technology via text and voice…

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