Healthcare Industry

Our Solution

Healthcare Industry

Conversational AI offer a better experience in healthcare, help surrounding to get connected and improve quality of services.

We help healthcare industry to boost their booking orders, get connected to their patients, and increase brand satisfaction.

Level up healthcare services with Conversational AI

Our solution in Healthcare achieved some major impact in many hospitals we implemented

2x

Generate more hospital bookings compared conventional services.

70%

faster resolve patient inquiries compared to website information

57%

of consumers are interested in booking with chatbot.

Streamline your healthcare services

Feature and use cases

Instant notification for doctor and patient

Help doctors easily find out how many patients go to treatment on that day, from outpatient, consultations, to appointment booking.

OCR Powered Booking

Booking has never been this easy. OCR convert patient data to booking detail information.

Hospital Online Consultation

Leverage hospital service with online consultation by Messaging Channel. Fast, Easy and Reliabble.

Hospital Information

Get closer with patients, talk more about health, from Covid19 related and nearest hospital info.

Strengthen your healthcare surrounding

With AI Powered Chatbot

Patient Notifications

Instanly notify customers on checkup routines, billing payment and also laboratory result.

FAQ Master

Move 60% of repetitive queries to trained FAQ knwoledge

Customer Support

Offer live customer support through multiple channels by speaking to chat or voice based command.

Onboarding Patients

Convert conversations into qualify leads through conversational onboarding chat

Seamless Transactions

Smart healthcare chatbot covers booking, bill payment through chat, and also online consultation with direct payment.

Customer Analaytics

Gain customer insight through their conversation journey.

Primaya Hospital Chatbot

Primaya Chatbot mission is to allow customers easily get informations, get helps, booking order, and engaged more with Hospital. Below are the following features:

Booking with OCR
Nearest Hospital Information
Online Whatsapp Consultation
Notification and Promo
Reschedule Booking

Chat Primaya Chatbot

garuda covid
Covid19 Chatbot

We are proud that lenna.ai helps government to fight Corona Virus by providing smart chatbot for official covid19.go.id website.
Below are the following features:

Vaccine information
Covid19 general Information
Covid19 Update
News and Protocol Update

Chat Covid19 Chatbot

Our Customers in Healtcare

Too much in mind?

Every Question has an answer

Why Businesses need Chatbot?

Business need Chatbot to automate their online presence. Chatbot handle many customers, reduce operating cost, fast response and boost customer satisfaction. Don’t forget to pick a Smart Chatbot.

What if Customers ask complex queries?

Our bot platform have fallback system management to organize questions they cannot answer, so you can train it later. However, you can also combine Bot with Live Customer Service so you can make sure every questions well answered.

Why i need platform for Live Customer Service?

Our Omni Messaging platform comes with complex feature, you can use up to 100 agents at the same time if you have so many customers. Omni Messaging integrate all messaging channel like instagram, whatsapp, and many others popular messaging. It also provide you customer journey for actionable insight.