Insurance Industry

Our Solution

Insurance Industry

Conversational AI offer a better experience in insurance, help surrounding to get connected and improve quality of services.

We help insurance industry to boost their sales, get connected to their patients, and increase brand satisfaction.

Transforming Insurance services to the next level experience

We boost productivity in many major insurance companies in Indonesia

45%

Reduce operational customer service cost

70%

faster resolve customers inquiries compared to website information

25%

Increase in online insurance policy sales by personalized offers.

Streamline your insurance operations

Feature and use cases

Insurance Online Advisor

Provide online insurance advisor for Customers, help they choose products and many others.

Instant notification for Claim Status

Automate any notifications such as claim status process, this help customer to reduce their waiting time.

General Information

Get closer with patients, talk more about insurance, from product related and others.

Strengthen your insurancy service

With AI Powered Chatbot

Insurance Notifications

Instanly notify customers on insurance related things from claims, insurance policy update and promos

FAQ Master

Move 60% of repetitive queries to trained FAQ knwoledge

Insurance Agent

Offer live insurance agent support through multiple channels by speaking to chat or voice based command.

Onboarding Customers

Convert conversations into qualify leads through conversational onboarding chat

Claim Handling and Processing

Chatbots can automate these processes by handling the most common customer questions and by collecting basic information from callers.

Customer Analaytics

Gain customer insight through their conversation journey.

Mega Insurance Assistant

Halo Mia is exist to boost customer interactions by providing info and automate claim order. Below are the following features:

Insurance Customer Service
Automate Claim Processing
Notification and Promo
Claim Status info

Chat Mia Chatbot

Our Customers in Insurance

Too much in mind?

Every Question has an answer

Why Businesses need Chatbot?

Business need Chatbot to automate their online presence. Chatbot handle many customers, reduce operating cost, fast response and boost customer satisfaction. Don’t forget to pick a Smart Chatbot.

What if Customers ask complex queries?

Our bot platform have fallback system management to organize questions they cannot answer, so you can train it later. However, you can also combine Bot with Live Customer Service so you can make sure every questions well answered.

Why i need platform for Live Customer Service?

Our Omni Messaging platform comes with complex feature, you can use up to 100 agents at the same time if you have so many customers. Omni Messaging integrate all messaging channel like instagram, whatsapp, and many others popular messaging. It also provide you customer journey for actionable insight.