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Conversation technology save money and time, attract new customers, and improve accessibility for customers on a day in and day out basis all over the world.
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We help bank industry to reduce their operational cost, get connected to their cusrtomers, and increase brand reputation.
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[/vc_column_text][wd_headings headings_layout=”t-under-s” headings_title=”With Conversational Banking” headings_subtitle=”Strengthen your customer relationships” headings_subtitle_tag=”p” custom_style=”yes” headings_alignment=”center” wd_heading_font_weight=”” wd_heading_line_height=”48″ wd_heading_color=”#b64a99″ wd_sub_heading_font_weight=”” css_animation=”fadeInUp” headings_elements=”first_title_sub” headings_first_title=”Quality & Efficience” headings_max_width=”675px” wd_sub_heading_font_size=”16″ wd_heading_font_size=”40″][/vc_column][/vc_row][vc_row full_width=”stretch_row” text_parallax_offset=”150px” animation_delay=”300″ el_class=”row-choose” css=”.vc_custom_1645666081912{padding-top: 20px !important;padding-bottom: 60px !important;background-color: #f7fdff !important;}”][vc_column width=”4/12″][wd_icon_text box_shadow=”none” hover_animation=”” css_animation=”fadeInUp” image_checkbox=”yes” layout=”2″ title=”Collections” text=”Notify customers on loan due dates to ensure timely payments and provide frictionless way to pay back the installments” extra_classes=”custom-layout-2″ css=”.vc_custom_1645666577239{margin-left: -20px !important;padding-top: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}” icon=”far fa-envelope-open” icon_color=”#ffffff”][wd_icon_text box_shadow=”none” hover_animation=”” css_animation=”fadeInUp” image_checkbox=”yes” layout=”2″ title=”FAQ Master” text=”Move 60% of repetitive queries to trained FAQ knwoledge” extra_classes=”custom-layout-2″ css=”.vc_custom_1645666600810{margin-left: -20px !important;padding-top: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}” icon=”far fa-comments” icon_color=”#ffffff”][/vc_column][vc_column width=”4/12″][wd_icon_text box_shadow=”none” hover_animation=”” css_animation=”fadeInUp” image_checkbox=”yes” layout=”2″ title=”Customer Support” text=”Offer live customer support through multiple channels by speaking to chat or voice based command.” extra_classes=”custom-layout-2″ css=”.vc_custom_1645666547609{margin-left: -20px !important;padding-top: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}” icon=”fas fa-headset” icon_color=”#ffffff”][wd_icon_text box_shadow=”none” hover_animation=”” css_animation=”fadeInUp” image_checkbox=”yes” layout=”2″ title=”Collect Leads” text=”Convert conversations into qualify leads through converstional notifications” extra_classes=”custom-layout-2″ css=”.vc_custom_1645666169034{margin-left: -20px !important;padding-top: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}” icon=”fas fa-hand-holding-usd” icon_color=”#ffffff”][/vc_column][vc_column width=”4/12″][wd_icon_text box_shadow=”none” hover_animation=”” css_animation=”fadeInUp” image_checkbox=”yes” layout=”2″ title=”Seamless Transactions” text=”Smart banking chatbot covers balance check, transfer, digital product payment, credit card notifications etc.” extra_classes=”custom-layout-2″ css=”.vc_custom_1645666819411{margin-left: -20px !important;padding-top: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}” icon=”fas fa-comments-dollar” icon_color=”#ffffff”][wd_icon_text box_shadow=”none” hover_animation=”” css_animation=”fadeInUp” image_checkbox=”yes” layout=”2″ title=”Customer Analaytics” text=”Gain customer insight through their conversation journey.” extra_classes=”custom-layout-2″ css=”.vc_custom_1645666730956{margin-left: -20px !important;padding-top: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}” icon=”fas fa-chart-line” icon_color=”#ffffff”][/vc_column][/vc_row][vc_row full_width=”stretch_row” text_parallax_offset=”150px” animation_delay=”300″ el_class=”customer-case-1″][vc_column width=”1/12″][/vc_column][vc_column width=”5/12″][wd_empty_spaces height_desktop=”25″ height_mobile=”20″ height_tablet=”30″][vc_single_image image=”10603″ img_size=”large” alignment=”center” css_animation=”fadeInLeft” el_class=”img-case” css=”.vc_custom_1645418881645{margin-top: 0px !important;margin-left: 40px !important;}”][wd_empty_spaces height_desktop=”25″ height_mobile=”20″ height_tablet=”30″][/vc_column][vc_column css_animation=”fadeInUp” width=”5/12″ css=”.vc_custom_1645808873827{background-position: 0 0 !important;background-repeat: no-repeat !important;}”][wd_empty_spaces height_desktop=”35″ height_mobile=”20″ height_tablet=”55″][vc_column_text css=”.vc_custom_1684233622242{margin-bottom: 20px !important;}”]
BNI Call Virtual Assistant
BNI Assistant exist is to allow customers easily get informations, get helps, conduct transactions, and be engaged with Bank BNI. Below are the following features:
- Transfer, Balance Check, Payment, PPob
- Product Information
- Create and Track Complaint Status
- Notification and Promo
- Live Customer Service
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Interactive Ticketing
BTN Ticketing is a tool for internal team to build an effective and efficient working ecosystem, the system covers:
- Group Discussion
- Assign ticket to person or group
- Create and Track Complaint Status
- Ticket Analytics
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