Our Solution

Healthcare Industry

Conversational AI offer a better experience in healthcare, help surrounding to get connected and improve quality of services.

We help healthcare industry to boost their booking orders, get connected to their patients, and increase brand satisfaction.

Level up healthcare services with Conversational AI

Our solution in Healthcare achieved some major impact in many hospitals we implemented



Generate more hospital bookings compared conventional services.



faster resolve patient inquiries compared to website information



of consumers are interested in booking with chatbot.

Streamline your healthcare services

Feature and use cases

Help doctors easily find out how many patients go to treatment on that day, from outpatient, consultations, to appointment booking.

Booking has never been this easy. OCR convert patient data to booking detail information.

Leverage hospital service with online consultation by Messaging Channel. Fast, Easy and Reliabble.

Get closer with patients, talk more about health, from Covid19 related and nearest hospital info.

Strengthen your healthcare surrounding

With AI Powered Chatbot

Patient Notifications

Instanly notify customers on checkup routines, billing payment and also laboratory result.

FAQ Master

Move 60% of repetitive queries to trained FAQ knwoledge

Customer Support

Offer live customer support through multiple channels by speaking to chat or voice based command.

Onboarding Patients

Convert conversations into qualify leads through conversational onboarding chat

Seamless Transactions

Smart healthcare chatbot covers booking, bill payment through chat, and also online consultation with direct payment.

Customer Analaytics

Gain customer insight through their conversation journey.

Primaya Hospital Chatbot

Primaya Chatbot mission is to allow customers easily get informations, get helps, booking order, and engaged more with Hospital. Below are the following features:

  • Booking with OCR
  • Nearest Hospital Information
  • Online Whatsapp Consultation
  • Notification and Promo
  • Reschedule Booking

garuda covid
Covid19 Chatbot

We are proud that lenna.ai helps government to fight Corona Virus by providing smart chatbot for official covid19.go.id website.
Below are the following features:

  • Vaccine information
  • Covid19 general Information
  • Covid19 Update
  • News and Protocol Update

Our Customers in Healtcare

Too much in mind?

Every Question has an answer

Business need Chatbot to automate their online presence. Chatbot handle many customers, reduce operating cost, fast response and boost customer satisfaction. Don’t forget to pick a Smart Chatbot.

Our bot platform have fallback system management to organize questions they cannot answer, so you can train it later. However, you can also combine Bot with Live Customer Service so you can make sure every questions well answered.

Our Omni Messaging platform comes with complex feature, you can use up to 100 agents at the same time if you have so many customers. Omni Messaging integrate all messaging channel like instagram, whatsapp, and many others popular messaging. It also provide you customer journey for actionable insight.

We have very flexible business pricing model. Don’t worry, we have suite one for you. Drop us an email.

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