E-commerce Industry

Our Solution

eCommerce Industry

Conversational AI offer a better experience in eCommerce industry, The Future of Retail is Here.

We help brands to boost their sales, attract potential customers, and increase brand satisfaction.

Turning Retail Industry to the next level shopping experience

eCommerce brands can benefit from implementing conversational AI

25%

increase in brand loyalty index and customer engagements

30%

Increase in store conversions and website traffic

45%

Customers want personalized offer when they visit an ecommerce web

Boost your ecommerce store

Feature and use cases

Track Shipping Information

Track and monitor shipping information in easy way.

Instant notification for Customers

Engaged more with customers by sending them personalized notification such us promos, purchase notification, etc.

Product Warranty Info

Check product warranty simply by ask to chatbot.

General Information

Ask product related, store related and many other purchase related things

Strengthen your ecommerce website

Using Conversational Service

Product Notifications

Instanly notify customers on product related things from promos, new stock available and upgrade version of product.

FAQ Master

Move 60% of repetitive queries to trained FAQ knwoledge

Customer Support

Offer live cs agent support through multiple channels by speaking to chat or voice based command.

Onboarding Customers

Convert conversations into qualify buyers through conversational onboarding chat

Order Tracking

Chatbot help customers keep track of their purchases and shipped orders by reducing the number of steps needed to get this information.

Customer Analaytics

Gain customer insight through their conversation journey.

Stephanie Bot

Stephanie is exist to provide better shopping experience for Everbest Website visitors by providing info and shopping assistant. Below are the following features:

How to Buy on Site
Shipment Status
Promo and Discount
Size Guidance

Chat Stephanie

Our Customers in eCommerce

Too much in mind?

Every Question has an answer

Why Businesses need Chatbot?

Business need Chatbot to automate their online presence. Chatbot handle many customers, reduce operating cost, fast response and boost customer satisfaction. Don’t forget to pick a Smart Chatbot.

What if Customers ask complex queries?

Our bot platform have fallback system management to organize questions they cannot answer, so you can train it later. However, you can also combine Bot with Live Customer Service so you can make sure every questions well answered.

Why i need platform for Live Customer Service?

Our Omni Messaging platform comes with complex feature, you can use up to 100 agents at the same time if you have so many customers. Omni Messaging integrate all messaging channel like instagram, whatsapp, and many others popular messaging. It also provide you customer journey for actionable insight.