Handle Problems, less Hassle
We make ticketing systems better to assist you in handling all customer issues from your multiple business communication channels (Instagram, Whatsapp, Line, Messenger, Telegram, and more).
Ticketing also allows you to track business performance and integrate it with live agents. So that all customer issues can be resolved more quickly and precisely. Increase your customer loyalty with Lenna Ticketing.
More than your traditional online Ticketing System
Our platform support integration on all of your business communication channel. Give a great customer experience to your customer and make them loyal to your business.
With feature Discussion on ticketing, your agent and their team be quick to solve customer problems
Prioritize your customer any time by their issues with Auto Create Ticket from all channels of communication like email, Whatsapp, Instagram, Messenger, and more.
Look how your agent solves your customer issues and gets feedback. Use it to measure your agent’s performance, business performance, and interest in your business marketing
Too much in mind?
Every Question has an answer
Business need Chatbot to automate their online presence. Chatbot handle many customers, reduce operating cost, fast response and boost customer satisfaction. Don’t forget to pick a Smart Chatbot.
Our bot platform have fallback system management to organize questions they cannot answer, so you can train it later. However, you can also combine Bot with Live Customer Service so you can make sure every questions well answered.
Our Omni Messaging platform comes with complex feature, you can use up to 100 agents at the same time if you have so many customers. Omni Messaging integrate all messaging channel like instagram, whatsapp, and many others popular messaging. It also provide you customer journey for actionable insight.
We have very flexible business pricing model. Don’t worry, we have suite one for you. Drop us an email.
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