Government Sector

Our Solution

Government Sector

Conversational AI offer a better experience in Government Sector, help surrounding to get connected and improve quality of services.

Bridges the institutions, companies and also person to provide optimal services to all its stakeholders.

Transforming Government Sector to the next level experience

We boost productivity in many major institutions in Indonesia

25%

Optimize operational and productivity

70%

faster resolve customers inquiries compared to website information

25%

Increase in institutions sales by personalized offers.

Strengthen Government Sector

With Conversational AI

Instant Notifications

Instanly notify customers, corporate from policy update, information update and also submission process status.

FAQ Master

Move 60% of repetitive queries to trained FAQ knwoledge

Live Customer Support

Offer live Customer Support support through multiple channels by speaking to chat or voice based command.

Onboarding Customers

Convert conversations into qualify leads through conversational onboarding chat

Submission Handling

Chatbots can automate these processes by handling the most common customer questions and by collecting informations.

Customer Analaytics

Gain customer insight through their conversation journey.

Invest-min BKPM Assistant

Investmint is exist to boost customer interactions by providing info and automate inquiries. Below are the following features:

Proses Perizinan
Wilayah Kawasan Industri
Proses submission dokumen
Status Pengajuan

Chat Investmin Chatbot

Our Customers in Government Sector

Too much in mind?

Every Question has an answer

Why Businesses need Chatbot?

Business need Chatbot to automate their online presence. Chatbot handle many customers, reduce operating cost, fast response and boost customer satisfaction. Don’t forget to pick a Smart Chatbot.

What if Customers ask complex queries?

Our bot platform have fallback system management to organize questions they cannot answer, so you can train it later. However, you can also combine Bot with Live Customer Service so you can make sure every questions well answered.

Why i need platform for Live Customer Service?

Our Omni Messaging platform comes with complex feature, you can use up to 100 agents at the same time if you have so many customers. Omni Messaging integrate all messaging channel like instagram, whatsapp, and many others popular messaging. It also provide you customer journey for actionable insight.