Video dan Voice Call
Cross the Line and Increase Your Agent Performance
Connect the customers to your agents directly and enhance customer trust in your business. Utilize video and voice call features to expedite service in your business, and enable agents to verify the information provided by customers instantly.
Why Should You Use Lenna Video Call?
Build a Strong Relationship with Your Customers
|More Personalized Conversations|
|Reducing Customer Data Misuse|
Accelerating Problem Resolution.
Customer Data Validation to Prevent Fraud.
Engaging customers’ emotions
Reach Your Customers Wherever They are
Lenna’s Video and Voice Call feature enables customers to contact agents through various social media platforms such as WhatsApp, Instagram, Telegram, Messenger, and more. Similarly, agents can receive customer calls from anywhere and anytime using their mobile phones. This greatly facilitates agents in performing their tasks.
Are you interested in using Lenna’s video and voice calls?
Lenna's video and voice calls usecases
How can you use Lenna's Video Calls?
Too much in mind?
Every Question has an answer
Business need Chatbot to automate their online presence. Chatbot handle many customers, reduce operating cost, fast response and boost customer satisfaction. Don’t forget to pick a Smart Chatbot.
Our bot platform have fallback system management to organize questions they cannot answer, so you can train it later. However, you can also combine Bot with Live Customer Service so you can make sure every questions well answered.
Our Omni Messaging platform comes with complex feature, you can use up to 100 agents at the same time if you have so many customers. Omni Messaging integrate all messaging channel like instagram, whatsapp, and many others popular messaging. It also provide you customer journey for actionable insight.
We have very flexible business pricing model. Don’t worry, we have suite one for you. Drop us an email.
Chatbots can be a great strength to a business strategy. Being an early adopter of…