Live Chat

Engage More with Customers. Easily

We provide customers an instant real-time connection to your Business. Better Live Chat Apps integrated with comprehensive features that increase interactions and give a good impression to them.

Features

The Advantages using Live Chat

NLP (Natural Language Processing

The language and word settings in the chatbot can be specifically designed and customized to fit the needs of the business.

Chatbot Personalization

Personalize your bot to match your brand. Make it simple for your customers to recognize and remind your brand.

Support Richer Message Types

Make your customers like to stay with you for a long time. Conversations can be made more enjoyable by all messages type.

Live Agent

When a bot is unable to understand what a human is saying, you can seamlessly forward to a Live Agent (handle something complex).

Deploy to Any Platform

Simple to integrate into any platform, including websites, mobile apps, and conversation channels.

API Integration

Integrate Live Chat to all your cummunication channels based on your business requirements.

Use live chat to answer questions and increase sales.

It’s time to increase your sales by collaborating with live agents and chatbots. To provide customers with the best service potential, along with consistent and instant support

Increase the agent's response time

Create customer loyalty using the Find Recommendation feature, which allows agents to quickly find what customers require. Don’t keep your customers waiting and give them good answers.

Track all agent performance on a single dashboard

Know the number of conversations, response time, online hours, automatic response, which channel customers come from, and CSAT scores to evaluate and improve agent performance

Conversion rates go up by using a website with Live Chat

Reduce your response time to less than two minute. If you use a Live Chat service, you will deal with your customers before they decide to go elsewhere.

Too much in mind?

Every Question has an answer

Why Businesses need Chatbot?

Business need Chatbot to automate their online presence. Chatbot handle many customers, reduce operating cost, fast response and boost customer satisfaction. Don’t forget to pick a Smart Chatbot.

What if Customers ask complex queries?

Our bot platform have fallback system management to organize questions they cannot answer, so you can train it later. However, you can also combine Bot with Live Customer Service so you can make sure every questions well answered.

Why i need platform for Live Customer Service?

Our Omni Messaging platform comes with complex feature, you can use up to 100 agents at the same time if you have so many customers. Omni Messaging integrate all messaging channel like instagram, whatsapp, and many others popular messaging. It also provide you customer journey for actionable insight.