Lenna Commerce

Maximize the Potential of Chat Applications as Profitable Sales Channels with Lenna Commerce Services

The latest solution from Lenna AI, specially designed to facilitate businesses in leveraging WhatsApp Commerce and other chat applications optimally. By enhancing the conversion of customer conversations into sales, your business will continue to grow and succeed.

What Are The Advantages That We Offer

Effectiveness of Catalog Features

Product catalog can be effectively managed, including prices, stock availability, descriptions, and direct ordering through Lenna Commerce. Maximizing the potential of chat commerce without needing to have your own e-commerce website.

Integrated with WhatsApp Catalog

Whatsapp catalog will be automatically updated, simply by managing the catalog in Lenna Commerce. Every order from the WhatsApp Catalog and microsite will appear on the Lenna Commerce dashboard.

Diverse Payment System and Courier Options

Lenna Commerce has been integrated with various payment systems and courier delivery services in Indonesia, so you can choose according to your business needs.

Checkout Available on WhatsApp and Other Chat Applications

Customers can easily view product catalogs and place orders directly from WhatsApp without needing other applications. Additionally, other chat applications are available that allow you to share online catalogs with customers.

Customer Satisfaction Survey

Send CSAT surveys through WhatsApp or other chat applications after orders are completed. Utilize customer feedback to enhance business performance.

Send Order Status Updates Automatically

Transaction details and order status updates are sent automatically to customers via WhatsApp or other chat applications. Make customers feel at ease by sending the latest order status information quickly and efficiently.

Easily and Efficiently Recommend Products to Customers

Integrating Lenna Commerce and Omnichannel, your team can easily provide product recommendations directly through WhatsApp or other chat platforms while interacting with customers.

Optimize Sales Through Drip Campaigns

Lenna Commerce can optimize automated message sequences with product recommendations that can be directly ordered via WhatsApp or microsite links shared through other channels. Maximize the potential of lead generation campaigns to increase sales.

Are you interested in using Lenna Commerce?

Pesan Sekarang

Promote Products Directly to Customers

Increase more value to consumers by sending personalized and targeted product promo messages to the right customers.

Lenna Commerce can send promotional messages to thousands of contacts simultaneously without being blocked.

Some benefits if you use Lenna Commerce?

Why do you need Lenna Commerce?

Direct Product Promotion to Customers

Customers can obtain more detailed product information including photos, prices, and product descriptions through Lenna Commerce.

Direct Sales

Lenna Commerce enables businesses to sell products and receive orders directly through the application.

Fast and Responsive Customer Service

Lenna Commerce can answer questions, provide usage guidance, handle complaints, and offer real-time support.

Message Automation

Lenna Commerce supports templated messages or automated messages feature, allowing businesses to send standard messages or specific notifications to customers.

Too much in mind?

Every Question has an answer

Why Businesses need Chatbot?

Business need Chatbot to automate their online presence. Chatbot handle many customers, reduce operating cost, fast response and boost customer satisfaction. Don’t forget to pick a Smart Chatbot.

What if Customers ask complex queries?

Our bot platform have fallback system management to organize questions they cannot answer, so you can train it later. However, you can also combine Bot with Live Customer Service so you can make sure every questions well answered.

Why i need platform for Live Customer Service?

Our Omni Messaging platform comes with complex feature, you can use up to 100 agents at the same time if you have so many customers. Omni Messaging integrate all messaging channel like instagram, whatsapp, and many others popular messaging. It also provide you customer journey for actionable insight.