Industri Perbankan

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Platform percakapan yang dapat menghemat biaya, menarik pelanggan baru, dan meningkatkan ketersediaan bagi pelanggan setiap hari di seluruh dunia.

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[/vc_column_text][/vc_column][/vc_row][vc_row full_width=”stretch_row” text_parallax_offset=”200px” text_paralax=”OSTERISK” animation_delay=”300″][vc_column css_animation=”none” width=”1/2″ css=”.vc_custom_1645179152242{margin-top: -75px !important;padding-left: 20px !important;background-position: center !important;background-repeat: no-repeat !important;background-size: contain !important;}”][wd_empty_spaces height_mobile=”20″ height_tablet=”20″ height_desktop=”45″][wd_headings headings_layout=”t-under-s” headings_title=”Fitur dan Contoh Penggunaan” headings_subtitle=”Efisiensikan operasi perbankan Anda” headings_subtitle_tag=”p” custom_style=”yes” headings_alignment=”left” wd_heading_font_weight=”” wd_heading_line_height=”36″ wd_heading_color=”#b64a99″ wd_sub_heading_font_weight=”” css_animation=”fadeInUp” headings_elements=”first_title_sub” headings_first_title=”Quality & Efficience” headings_max_width=”675px” wd_sub_heading_font_size=”16″ wd_heading_font_size=”40″][wd_empty_spaces height_mobile=”10″ height_tablet=”20″ height_desktop=”40″][vc_tta_accordion style=”flat” shape=”square” c_icon=”chevron” c_position=”right” active_section=”1″][vc_tta_section i_icon_fontawesome=”fas fa-ticket-alt” add_icon=”true” title=”Informasi bank” tab_id=”bank_info” el_class=”subaccord”][vc_column_text]Tanyakan informasi produk ataupun yang berhubungan dengan bank seperti lokasi cabang dan ATM, promo dan informasi.[/vc_column_text][/vc_tta_section][vc_tta_section i_icon_fontawesome=”far fa-comment-dots” add_icon=”true” title=”Notifikasi Interaktif dua arah” tab_id=”bank_notification” el_class=”subaccord”][vc_column_text]Dapatkan konversi yang lebih baik dengan notifikasi interaktif dua arah, dapatkan feedback instan dari pelanggan dan integrasikan dengan API Anda.[/vc_column_text][/vc_tta_section][vc_tta_section i_icon_fontawesome=”fas fa-chart-line” add_icon=”true” title=”Transaksi dan Pembayaran” tab_id=”bank_payment” el_class=”subaccord”][vc_column_text]Tingkatkan produktivitas bot dengan fitur transaksional seperti transfer, pembayaran kartu kredit, billing, dan pembayaran produk digital lainnya.[/vc_column_text][/vc_tta_section][vc_tta_section i_icon_fontawesome=”fas fa-headset” add_icon=”true” title=”Bot and Customer Service” tab_id=”bank_cs” el_class=”subaccord”][vc_column_text]Bicara dengan Customer Service apabila Bot tidak dapat menjawab pertanyaan yang kompleks[/vc_column_text][/vc_tta_section][/vc_tta_accordion][/vc_column][vc_column css_animation=”none” width=”1/2″ css=”.vc_custom_1645382016202{margin-top: -30px !important;padding-left: 25px !important;}”][vc_single_image image=”14183″ img_size=”large” alignment=”right” css_animation=”fadeInDown” el_class=”img-platform”][/vc_column][/vc_row][vc_row full_width=”stretch_row” css=”.vc_custom_1645670706287{background-color: #f7fdff !important;}”][vc_column][vc_column_text]

[/vc_column_text][wd_headings headings_layout=”t-under-s” headings_title=”Platform Percakapan di Perbankan” headings_subtitle=”Tingkatkan Keterlibatan Pelanggan dengan” headings_subtitle_tag=”p” custom_style=”yes” headings_alignment=”center” wd_heading_font_weight=”” wd_heading_line_height=”48″ wd_heading_color=”#b64a99″ wd_sub_heading_font_weight=”” css_animation=”fadeInUp” headings_elements=”first_title_sub” headings_first_title=”Quality & Efficience” headings_max_width=”675px” wd_sub_heading_font_size=”16″ wd_heading_font_size=”40″][/vc_column][/vc_row][vc_row full_width=”stretch_row” text_parallax_offset=”150px” animation_delay=”300″ el_class=”row-choose” css=”.vc_custom_1645666081912{padding-top: 20px !important;padding-bottom: 60px !important;background-color: #f7fdff !important;}”][vc_column width=”4/12″][wd_icon_text box_shadow=”none” hover_animation=”” css_animation=”fadeInUp” image_checkbox=”yes” layout=”2″ title=”Penagihan” text=”Beritahukan pelanggan tentang tanggal jatuh tempo pinjaman untuk memastikan pembayaran tepat waktu.” extra_classes=”custom-layout-2″ css=”.vc_custom_1676623577550{margin-left: -20px !important;padding-top: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}” icon=”far fa-envelope-open” icon_color=”#ffffff”][wd_icon_text box_shadow=”none” hover_animation=”” css_animation=”fadeInUp” image_checkbox=”yes” layout=”2″ title=”Master FAQ” text=”Pindahkan 60% dari pertanyaan berulang ke chatbot FAQ yang terlatih.” extra_classes=”custom-layout-2″ css=”.vc_custom_1676623541596{margin-left: -20px !important;padding-top: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}” icon=”far fa-comments” icon_color=”#ffffff”][/vc_column][vc_column width=”4/12″][wd_icon_text box_shadow=”none” hover_animation=”” css_animation=”fadeInUp” image_checkbox=”yes” layout=”2″ title=”Dukungan Pelanggan” text=”Tawarkan dukungan pelanggan melalui beberapa saluran komunikasi dengan berbicara melalui perintah suara atau teks” extra_classes=”custom-layout-2″ css=”.vc_custom_1676624708003{margin-left: -20px !important;padding-top: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}” icon=”fas fa-headset” icon_color=”#ffffff”][wd_icon_text box_shadow=”none” hover_animation=”” css_animation=”fadeInUp” image_checkbox=”yes” layout=”2″ title=”Dapatkan Prospek” text=”Ubah percakapan menjadi prospek yang berkualitas melalui notifikasi percakapan” extra_classes=”custom-layout-2″ css=”.vc_custom_1676623569513{margin-left: -20px !important;padding-top: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}” icon=”fas fa-hand-holding-usd” icon_color=”#ffffff”][/vc_column][vc_column width=”4/12″][wd_icon_text box_shadow=”none” hover_animation=”” css_animation=”fadeInUp” image_checkbox=”yes” layout=”2″ title=”Mudahnya Melakukan Transaksi” text=”Chatbot perbankan dapat melakukan pengecekan saldo, transfer, pembayaran, notifikasi kartu kredit, dan lain sebagainya.” extra_classes=”custom-layout-2″ css=”.vc_custom_1676625168696{margin-left: -20px !important;padding-top: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}” icon=”fas fa-comments-dollar” icon_color=”#ffffff”][wd_icon_text box_shadow=”none” hover_animation=”” css_animation=”fadeInUp” image_checkbox=”yes” layout=”2″ title=”Analisis Pelanggan” text=”Dapatkan informasi tentang pelanggan melalui percakapan yang dilakukan” extra_classes=”custom-layout-2″ css=”.vc_custom_1676625227919{margin-left: -20px !important;padding-top: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}” icon=”fas fa-chart-line” icon_color=”#ffffff”][/vc_column][/vc_row][vc_row full_width=”stretch_row” text_parallax_offset=”150px” animation_delay=”300″ el_class=”customer-case-1″][vc_column width=”1/12″][/vc_column][vc_column width=”5/12″][wd_empty_spaces height_desktop=”25″ height_mobile=”20″ height_tablet=”30″][vc_single_image image=”14188″ img_size=”large” alignment=”center” css_animation=”fadeInLeft” el_class=”img-case” css=”.vc_custom_1676625288199{margin-top: 0px !important;margin-left: 40px !important;}”][wd_empty_spaces height_desktop=”25″ height_mobile=”20″ height_tablet=”30″][/vc_column][vc_column css_animation=”fadeInUp” width=”5/12″ css=”.vc_custom_1645808873827{background-position: 0 0 !important;background-repeat: no-repeat !important;}”][wd_empty_spaces height_desktop=”35″ height_mobile=”20″ height_tablet=”55″][wd_empty_spaces height_mobile=”15″ height_tablet=”15″ height_desktop=”15″][vc_column_text css=”.vc_custom_1677041670199{margin-bottom: 20px !important;}”]
BNI Call Virtual Assistant

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BNI Assistant hadir untuk memungkinkan pelanggan dengan mudah mendapatkan informasi, mendapatkan bantuan, melakukan transaksi, dan terlibat lebih banyak dengan Bank BNI. Berikut beberapa fitur yang digunakan:

• Transfer, Cek Saldo, Pembayaran, PPOB
• Informasi Produk
• Buat dan Lacak Status Keluhan
• Notifikasi dan Promo
• Layanan Pelanggan real-time

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Ticketing Interaktif

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BTN Ticketing menjadi alat untuk tim internal untuk membangun ekosistem kerja yang efektif dan efisien, dimana sistem ini mencakup:

• Diskusi Kelompok
• Menugaskan required tiket ke agen atau grup agen
• Buat dan Lacak Status Keluhan
• Analisis Tiket

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