Introducing Super Chatbot for the epicentrum of your business
Always ticking, more productivity, more engagement, yet with a lower cost!
Integrate your business communication channels together.
Gather data, monitor the growth, and increase business revenue never been this easy.
Reach your customers in real-time and grow your business
A more efficient way to step up your customer experience, empower your business, and improve productivity.
your customer engagement
Accessible Anytime
Optimizing self-service technology, customers can easily contact you anytime, anywhere, 24/7.
Omnichannel Integrated
No matter the channel used to contact you, your customers will always get consistent experiences and you won’t miss a thing.
Cost effective
Save operational costs without having to reduce any services, and even increase customer engagement.
Alternate Sales Channel
Chatbots obviously can sell products. A recent study suggests that 70% people prefer texting rather than calling.
How Lenna helping brands?
Build, deploy, and manage bots in
a scalable manner
BNI Contact Center
Our solution for BNI 46 in order to improve their services to their customers. At the same time our solution helps BNI to do the operational cost efficiency of their Contact Center.
Business Impact
- Cost efficiency up to 40%.
- The service can be accessed for 24×7 from anywhere around the world.
- The level of customer satisfaction increases due to faster responses and less costs when
contacting the service.
How Lenna helping brands?
Build, deploy, and manage bots in
a scalable manner
BNI Contact Center
Our solution for BNI 46 in order to improve their services to their customers. At the same time our solution helps BNI to do the operational cost efficiency of their Contact Center.
Business Impact
- Cost efficiency up to 40%.
- The service can be accessed for 24×7 from anywhere around the world.
- The level of customer satisfaction increases due to faster responses and less costs when
contacting the service.
How Lenna helping brands?
Build, deploy, and manage bots in
a scalable manner
BNI Contact Center
Our solution for BNI 46 in order to improve their services to their customers. At the same time our solution helps BNI to do the operational cost efficiency of their Contact Center.
Business Impact
- Cost efficiency up to 40%.
- The service can be accessed for 24×7 from anywhere around the world.
- The level of customer satisfaction increases due to faster responses and less costs when
contacting the service.
Financial & Banking
Travel & Tourism
Insurance
Automotive
Logistic & Supply Chain
Hospital & Health Care
from various industries
What’s New?
The latest update from our lounge
Ternyata ini Cara Chatbot Lenna Atasi Pandemi Covid-19
Pada awal tahun 2020, Indonesia mengalami penyebaran virus yang cukup meluas dan populer. Virus tersebut adalah Covid-19. Penyebaran virus yang cukup pesat ini membuat banyak masyarakat takut pada keadaan ramai. Kemunculan sebuah chatbot bernama Lenna diketahui bisa memberikan informasi seputar pandemi Covid-19. Apa Itu Chatbot Lenna? Chatbot Lenna adalah asisten pribadi berbentuk virtual yang bertujuan […]
10 Jul, 2020
0
Yuk Kenali Manfaat Omni Channel!
Dengan pesatnya perkembangan era digital saat ini, maka semakin canggih juga perkembangan teknologi. Hal ini memicu timbulnya istilah-istilah baru dalam dunia teknologi saat ini, salah satunya Omni channel. Omni channel adalah sebuah sistem yang dibuat agar pengalaman audiens dalam berinteraksi dengan perusahaan tetap terjaga. Seperti kita ketahui pada era digital sekarang ini, setiap entitas usaha […]
09 Jul, 2020
0
Tahu Web Chatbot? Inilah Kelebihan dan Kekurangannya.
Kelebihan Web Chatbot 1. Layanan Tersedia Selama 24 Jam Saat audiens mengunjungi laman website untuk mengetahui informasi tentang perusahaan, produk, maupun pengaduan terkait servis pelanggan. Layanan web chatbot ini tersedia selama 24 jam untuk melayani audiens yang mengunjungi laman website. 2. Merespon Pertanyaan dengan Cepat Setelah melakukan analisa terhadap pertanyaan yang diajukan di web chatbot, […]
08 Jul, 2020
0