Introducing Super Chatbot for the epicentrum of your business
Always ticking, more productivity, more engagement, yet with a lower cost!
Integrate your business communication channels together.
Gather data, monitor the growth, and increase business revenue never been this easy.
Reach your customers in real-time and grow your business
A more efficient way to step up your customer experience, empower your business, and improve productivity.
your customer engagement
Accessible Anytime
Optimizing self-service technology, customers can easily contact you anytime, anywhere, 24/7.
Omnichannel Integrated
No matter the channel used to contact you, your customers will always get consistent experiences and you won’t miss a thing.
Cost effective
Save operational costs without having to reduce any services, and even increase customer engagement.
Alternate Sales Channel
Chatbots obviously can sell products. A recent study suggests that 70% people prefer texting rather than calling.
How Lenna helping brands?
Build, deploy, and manage bots in
a scalable manner
BNI Contact Center
Our solution for BNI 46 in order to improve their services to their customers. At the same time our solution helps BNI to do the operational cost efficiency of their Contact Center.
Business Impact
-
Cost efficiency up to 40%.
-
The service can be accessed for 24×7 from anywhere around the world.
-
The level of customer satisfaction increases due to faster responses and less costs when
contacting the service.
How Lenna helping brands?
Build, deploy, and manage bots in
a scalable manner
BNI Contact Center
Our solution for BNI 46 in order to improve their services to their customers. At the same time our solution helps BNI to do the operational cost efficiency of their Contact Center.
Business Impact
-
Cost efficiency up to 40%.
-
The service can be accessed for 24×7 from anywhere around the world.
-
The level of customer satisfaction increases due to faster responses and less costs when
contacting the service.
How Lenna helping brands?
Build, deploy, and manage bots in
a scalable manner
BNI Contact Center
Our solution for BNI 46 in order to improve their services to their customers. At the same time our solution helps BNI to do the operational cost efficiency of their Contact Center.
Business Impact
-
Cost efficiency up to 40%.
-
The service can be accessed for 24×7 from anywhere around the world.
-
The level of customer satisfaction increases due to faster responses and less costs when
contacting the service.
Financial & Banking
Travel & Tourism
Insurance
Automotive
Logistic & Supply Chain
Hospital & Health Care
from various industries
What’s New?
The latest update from our lounge
Botium Box: Instalasi
Di intenet banyak sekali tulisan tentang petunjuk instalasi suatu perangkat lunak. Namun petunjuk instalasi perangkat lunak yang satu ini yaitu Botium Box, sulit sekali ditemukan di internet. Penulis sendiri memiliki teman yang ingin menginstall Botium Box tetapi kesulitan dalam melakukannya. Dia kesulitan karena tidak dapat menemukan petunjuk instalasi Botium Box yang lengkap. Oleh karena itu […]
31 Jan, 2020
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Aplikasi Hasil Kolaborasi Lenna.ai dan BNI Raih 2 Medali Emas Pada Malam Penghargan The Best Contact Center Indonesia 2019
Pada 10 september 2019 yang lalu, applikasi BNI Call yang merupakan hasil kolaborasi Lenna.ai dengan BNI meraih 2 penghargaan pada kategori “The Best Technology Innovation” dan “Media Digital” pada malam penganugerahan The Best Contact Center Indonesia 2019. Prestasi ini tercatat setelah BNI dinilai sukses mengembangkan Aplikasi Contact Center Digital yang memungkinkan nasabah dan masyarakat umum […]
16 Sep, 2019
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Memperluas Pengetahuan Chatbot dengan Machine Reading
Chatbot di era sekarang bukan hanya tentang riset bagaimana machine bisa memahami bahasa manusia dan membalas balasan yang relevant dengan apa yang ditanyakan. Lebih dari itu, chatbot merupakan salah satu pemercepat revolusi industri baru yaitu revolusi industri 4.0. di era teknologi yang distruptif seperti sekarang karena munculnya teknologi yang bernama artificial intelligence, banyak lapangan pekerjaan […]
23 Jul, 2019
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