[vc_row full_width=”stretch_row” text_parallax_offset=”150px” animation_delay=”300″][vc_column css_animation=”fadeInUp” css=”.vc_custom_1645153985439{margin-left: 50px !important;background-position: 0 0 !important;background-repeat: no-repeat !important;}”][wd_empty_spaces height_desktop=”30″ height_mobile=”20″ height_tablet=”20″][/vc_column][/vc_row][vc_row full_width=”stretch_row” text_parallax_offset=”150px” animation_delay=”300″ el_class=”page-main-row”][vc_column css_animation=”fadeInUp” width=”5/12″ css=”.vc_custom_1645812014182{background-position: 0 0 !important;background-repeat: no-repeat !important;}”][wd_empty_spaces height_desktop=”65″ height_mobile=”20″ height_tablet=”55″][wd_headings headings_layout=”t-under-s” headings_title=”Tangani Masalah Pelanggan dengan Mudah” headings_subtitle=”Platform Ticketing” custom_style=”yes” headings_alignment=”left” headings_separator=”border” headings_separator_border_color=”#ffffff” wd_heading_font_weight=”” wd_sub_heading_font_weight=”” css_animation=”fadeInUp” headings_elements=”first_title_sub” headings_first_title=”Quality & Efficience” wd_heading_spacing=”0px” headings_max_width=”600px” wd_sub_heading_font_size=”20″ wd_heading_font_size=”46″][wd_empty_spaces height_mobile=”15″ height_tablet=”15″ height_desktop=”15″][vc_column_text]Kami membuat sistem tiket lebih baik untuk membantu Anda dalam menangani semua masalah pelanggan dari berbagai saluran komunikasi bisnis (Instagram, Whatsapp, Line, Messenger, Telegram, dan lainnya).
Lacak kinerja bisnis dan integrasikan dengan Agen langsung. Sehingga semua masalah pelanggan dapat diselesaikan dengan tepat. Tingkatkan loyalitas pelanggan Anda dengan Lenna Ticketing.[/vc_column_text][/vc_column][vc_column width=”1/12″][/vc_column][vc_column width=”6/12″][wd_empty_spaces height_desktop=”50″ height_mobile=”20″ height_tablet=”45″][wd_empty_spaces height_desktop=”50″ height_mobile=”20″ height_tablet=”45″][vc_single_image image=”15737″ img_size=”full” alignment=”center” css_animation=”fadeInLeft” el_class=”main-img” css=”.vc_custom_1715850516549{margin-top: 0px !important;}”][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]
[/vc_column_text][/vc_column][/vc_row][vc_row full_width=”stretch_row” animation_delay=”300″][vc_column width=”1/6″][/vc_column][vc_column width=”4/6″][wd_headings headings_layout=”t-under-s” headings_title=”Lebih dari Sistem Tiket yang anda ketahui” headings_subtitle=”Fitur-fitur Unggulan” headings_subtitle_tag=”p” custom_style=”yes” headings_alignment=”center” wd_heading_font_weight=”” wd_heading_line_height=”32″ wd_heading_color=”#b64a99″ wd_sub_heading_font_weight=”” heading_bottom_d_space=”20″ css_animation=”fadeInUp” headings_elements=”first_title_sub” headings_first_title=”Quality & Efficience” headings_max_width=”675px” wd_sub_heading_font_size=”20″ wd_heading_font_size=”32″][wd_empty_spaces height_desktop=”20″ height_mobile=”0″ height_tablet=”5″][/vc_column][vc_column width=”1/6″][/vc_column][/vc_row][vc_row full_width=”stretch_row”][vc_column width=”1/3″][wd_icon_text box_shadow=”none” hover_animation=”” choice=”svg_choice” css_animation=”fadeInUp” image_svg_checkbox=”yes” svg_name=”image_5″ layout=”1″ title=”Dari Chat menjadi Tiket” text=”Bangun komunikasi yang efektif dan efisien dengan integrasi mulus antara Omni Channel dan Ticketing serta standar komunikasi yang jelas dan sistem monitoring yang baik.” extra_classes=”custom-layout-1″ border_radius=”35px” inner_padding=”0″ 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box_shadow=”none” hover_animation=”” choice=”svg_choice” css_animation=”fadeInUp” image_svg_checkbox=”yes” svg_name=”image_5″ layout=”1″ title=”Diskusi akan Permintaan” text=”Diskusikan langsung di halaman tiket dengan beberapa tim yang ditugaskan secara bersamaan, untuk menyelesaikan masalah dengan lebih cepat.” extra_classes=”custom-layout-1″ border_radius=”35px” 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Ubah obrolan menjadi tiket dan lacak setiap pergerakan.” extra_classes=”custom-layout-1″ border_radius=”35px” 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[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]
[/vc_column_text][/vc_column][/vc_row][vc_row full_width=”stretch_row” text_parallax_offset=”200px” text_paralax=”OSTERISK” animation_delay=”300″][vc_column css_animation=”none” width=”1/2″][vc_single_image image=”14335″ img_size=”full” alignment=”center” css_animation=”fadeInDown” el_class=”img-platform”][/vc_column][vc_column css_animation=”none” width=”1/2″ css=”.vc_custom_1645179152242{margin-top: -75px !important;padding-left: 20px !important;background-position: center !important;background-repeat: no-repeat !important;background-size: contain !important;}”][wd_empty_spaces height_mobile=”20″ height_tablet=”20″ height_desktop=”45″][vc_tta_accordion style=”flat” shape=”square” c_icon=”chevron” c_position=”right” active_section=”1″][vc_tta_section i_icon_fontawesome=”far fa-comments” add_icon=”true” title=”Terintegrasi di Berbagai Saluran” tab_id=”ticketing_multichannel” el_class=”subaccord”][vc_column_text]Platform kami mendukung integrasi pada semua saluran komunikasi bisnis Anda. Berikan pengalaman pelanggan yang luar biasa kepada pelanggan Anda dan jadikan mereka setia pada bisnis Anda.[/vc_column_text][/vc_tta_section][vc_tta_section i_icon_fontawesome=”fas fa-chart-line” add_icon=”true” title=”Pecahkan Permasalahan Pelanggan dengan Mudah” tab_id=”ticketing_discussion” el_class=”subaccord”][vc_column_text]Dengan fitur diskusi pada Ticketing, Agen Anda dan tim mereka dapat cepat menyelesaikan masalah pelanggan.[/vc_column_text][/vc_tta_section][vc_tta_section i_icon_fontawesome=”fas fa-headset” add_icon=”true” title=”Tiket Terbuat secara Otomatis dalam Sekali Sentuh” tab_id=”ticketing_autocreate” el_class=”subaccord”][vc_column_text]
Prioritaskan pelanggan Anda berdasarkan masalah mereka dengan Auto Create. Kami dapat mendukung dari semua saluran komunikasi seperti Email, Whatsapp, Instagram, Messenger, dan lainnya.
[/vc_column_text][/vc_tta_section][vc_tta_section i_icon_fontawesome=”fab fa-whatsapp” add_icon=”true” title=”Dapatkan Tanggapan dari Pelanggan” tab_id=”ticketing_rating” el_class=”subaccord”][vc_column_text]Lihat bagaimana Agen Anda menyelesaikan masalah pelanggan dan mendapatkan tanggapan. Gunakan untuk mengukur kinerja agen Anda, kinerja bisnis, dan minat dalam pemasaran bisnis Anda.[/vc_column_text][/vc_tta_section][/vc_tta_accordion][/vc_column][/vc_row][vc_row full_width=”stretch_row” text_parallax_offset=”200px” text_paralax=”OSTERISK” animation_delay=”300″][vc_column css_animation=”none” width=”1/2″][wd_empty_spaces height_mobile=”20″ height_tablet=”20″ height_desktop=”45″][wd_empty_spaces height_mobile=”20″ height_tablet=”20″ height_desktop=”45″][vc_column_text]
Mudahnya Kelola Permintaan Pelanggan
Permintaan dibuat secara otomatis dengan satu klik. Tiket akan dibuat secara otomatis yang akan terhubung ke dashboard dan ditangani oleh Agen segera.
Pantau dan kelola kinerja semua Agen secara otomatis dalam laporan harian, bulanan, dan tahunan. Tingkatkan kinerja agen Anda dengan cara yang benar.
Tangani semua pertanyaan dari semua saluran komunikasi seperti Whatsapp, Pesan Langsung Instagram, Komentar Instagram, Facebook Messenger, Twitter, Telegram, Webchat, Aplikasi Mobile, dan lainnya.[/vc_column_text][/vc_column][vc_column css_animation=”none” width=”1/2″ css=”.vc_custom_1645179152242{margin-top: -75px !important;padding-left: 20px !important;background-position: center !important;background-repeat: no-repeat !important;background-size: contain !important;}”][wd_empty_spaces height_mobile=”20″ height_tablet=”20″ height_desktop=”45″][vc_single_image image=”14336″ img_size=”full” alignment=”center” css_animation=”fadeInDown”][/vc_column][/vc_row][vc_row full_width=”stretch_row” text_parallax_offset=”200px” text_paralax=”OSTERISK” animation_delay=”300″][vc_column css_animation=”none” width=”1/2″][wd_empty_spaces height_mobile=”20″ height_tablet=”20″ height_desktop=”45″][vc_single_image image=”14337″ img_size=”full” alignment=”center” css_animation=”fadeInDown”][wd_empty_spaces height_mobile=”20″ height_tablet=”20″ height_desktop=”45″][/vc_column][vc_column css_animation=”none” width=”1/2″ css=”.vc_custom_1645179152242{margin-top: -75px !important;padding-left: 20px !important;background-position: center !important;background-repeat: no-repeat !important;background-size: contain !important;}”][wd_empty_spaces height_mobile=”20″ height_tablet=”20″ height_desktop=”45″][wd_empty_spaces height_mobile=”20″ height_tablet=”20″ height_desktop=”45″][vc_column_text]
Selamat Tinggal Masalah Lama
1. Sesuaikan tiket Anda sendiri
Fitur gabung pada Ticketing memungkinkan Anda untuk menyelesaikan spam pelanggan di semua saluran komunikasi. Anda dapat menggabungkan tiket berdasarkan kontak, subjek, dan ID.
2. Pilih pertanyaan prioritas
Ticketing memungkinkan Anda untuk menangani semua masalah pelanggan berdasarkan tingkat prioritas mereka, seperti tinggi, sedang, atau rendah, sehingga masalah dapat diselesaikan lebih cepat dan lebih efisien.
3. Pilih agen berdasarkan masalah pelanggan
Anda dapat memilih agen berdasarkan masalah pelanggan dan melacak seberapa cepat mereka menyelesaikan masalah.[/vc_column_text][/vc_column][/vc_row][vc_row full_width=”stretch_row” text_parallax_offset=”200px” text_paralax=”OSTERISK” animation_delay=”300″][vc_column css_animation=”none” width=”1/2″][wd_empty_spaces height_mobile=”20″ height_tablet=”20″ height_desktop=”45″][wd_headings headings_title=”Ticket Field menyediakan fitur yang lebih baik” headings_title_tag=”h3″ headings_subtitle=””][wd_empty_spaces height_mobile=”10″ height_tablet=”10″ height_desktop=”35″][vc_column_text]
| 1. | Memungkinkan Anda untuk menyesuaikan tiket sesuai kebutuhan Anda |
| 2. | Mudah untuk mendapatkan bidang pelanggan |
| 3. | Meningkatkan kinerja agen Anda |
| 4. | Meningkatkan pemasaran Anda yang lebih tepat sasaran |
| 5. | Membantu agen Anda untuk menjawab kebutuhan pelanggan |
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Selesaikan masalah mereka, dan buat mereka senang dan setia pada bisnis Anda.” secondary_svg=”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” css=”.vc_custom_1676278970065{border-radius: 25px !important;}”][wd_empty_spaces height_mobile=”20″ height_tablet=”20″ height_desktop=”45″][/vc_column][vc_column width=”1/4″][wd_icon_text choice=”svg_choice” position=”top_position” text_align=”left” title=”Pantau Kinerja Agen Anda” text=”Ticketing membantu meningkatkan kinerja agen dengan memantau dan mengukur Anda mengukur kinerja setiap agen Anda.” secondary_svg=”JTNDc3ZnJTIweG1sbnMlM0QlMjJodHRwJTNBJTJGJTJGd3d3LnczLm9yZyUyRjIwMDAlMkZzdmclMjIlMjB2aWV3Qm94JTNEJTIyMCUyMDAlMjAyNCUyMDI0JTIyJTIwd2lkdGglM0QlMjI0NSUyMiUzRSUzQ3BhdGglMjBmaWxsJTNEJTIybm9uZSUyMiUyMGQlM0QlMjJNMCUyMDBoMjR2MjRIMHolMjIlMkYlM0UlM0NwYXRoJTIwZCUzRCUyMk05JTIwMThINHYtOGg1djh6bS0yLTJ2LTRINnY0aDF6bTYlMjAwVjhoLTF2OGgxem0yJTIwMmgtNVY2aDV2MTJ6bTQtMlY0aC0xdjEyaDF6bTIlMjAyaC01VjJoNXYxNnptMSUyMDRIM3YtMmgxOXYyeiUyMiUyMGZpbGwlM0QlMjJyZ2JhJTI4NTElMkM2NCUyQzE1NyUyQzElMjklMjIlMkYlM0UlM0MlMkZzdmclM0U=” css=”.vc_custom_1676899151772{border-radius: 25px !important;}”][wd_empty_spaces height_mobile=”20″ height_tablet=”20″ height_desktop=”45″][/vc_column][/vc_row][vc_row full_width=”stretch_row” text_parallax_offset=”200px” text_paralax=”OSTERISK” animation_delay=”300″ css=”.vc_custom_1645266013534{margin-top: -30px !important;background-position: 0 0 !important;background-repeat: no-repeat !important;}”][vc_column css_animation=”none” width=”5/12″][wd_headings headings_layout=”t-under-s” headings_title=”Setiap pertanyaan pasti ada jawabannya” headings_subtitle=”Masih Bingung?” headings_subtitle_tag=”p” custom_style=”yes” headings_alignment=”left” wd_heading_font_weight=”” wd_sub_heading_font_weight=”” css_animation=”fadeInUp” headings_elements=”first_title_sub” headings_first_title=”Quality & Efficience” headings_max_width=”675px” wd_sub_heading_font_size=”16″ wd_heading_font_size=”40″][wd_empty_spaces height_mobile=”10″ height_tablet=”20″ height_desktop=”40″][vc_tta_accordion style=”flat” shape=”square” color=”white” c_icon=”chevron” c_position=”right” active_section=”1″ el_class=”accordion-border” css=”.vc_custom_1645267603710{margin-left: -20px !important;}”][vc_tta_section i_icon_fontawesome=”fas fa-mail-bulk” add_icon=”true” title=”Mengapa bisnis butuh Chatbot?” tab_id=”business-need-chatbot”][vc_column_text]Perusahaan butuh Chatbot untuk mengotomatisasi keberadaan mereka secara online. Chatbot menangani banyak pelanggan, mengurangi biaya operasional, tanggapan cepat dan meningkatkan kepuasan pelanggan. Pilihlah Chatbot yang cerdas![/vc_column_text][/vc_tta_section][vc_tta_section i_icon_fontawesome=”fas fa-question” add_icon=”true” title=”Saat pelanggan tanya hal kompleks?” tab_id=”customer-ask-complex-queries”][vc_column_text]Platform bot kami memiliki sistem manajemen fallback untuk mengatur pertanyaan yang tidak dapat dijawab, sehingga Anda dapat melatihnya nanti. Namun, Anda juga dapat menggabungkan Bot dengan Customer Service sehingga kamu dapat memastikan setiap pertanyaan terjawab dengan baik.[/vc_column_text][/vc_tta_section][vc_tta_section i_icon_fontawesome=”fas fa-headset” add_icon=”true” title=”Pentingnya platform untuk Customer Service?” tab_id=”omni-messaging-cs”][vc_column_text]Platform Omni Messaging kami dilengkapi dengan fitur yang kompleks, Anda bisa menambahkan hingga 100 Agen sekaligus jika memiliki banyak pelanggan. Omni Messaging mengintegrasikan semua saluran messaging seperti Instagram, Whatsapp, dan banyak lainnya yang populer. Ini juga memberikan Anda customer journey untuk dapatkan informasi yang bermanfaat.[/vc_column_text][/vc_tta_section][vc_tta_section i_icon_fontawesome=”far fa-credit-card” add_icon=”true” title=”Bagaimana model harganya?” tab_id=”lenna-pricing-model”][vc_column_text]Kami memiliki model harga bisnis yang sangat fleksibel. Jangan khawatir, kami memiliki satu untukmu. Kirimkan kami email Anda sekarang juga![/vc_column_text][/vc_tta_section][/vc_tta_accordion][/vc_column][vc_column width=”1/12″][/vc_column][vc_column width=”6/12″][vc_single_image image=”14148″ img_size=”full” css_animation=”fadeIn” el_class=”moved-left-img-111″][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]
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